Thanks for shopping at our site.Fantasyfashion stands behind the quality of its products and guarantee your satisfaction. If for any reason you are not completely satisfied with the products, you may return it within 30 days from the date of Invoice of the product which should be notified within one week from purchase as per the terms of the Refund Policy.
If there is any change of the product can be returned within 30 days of Invoice date. The product shall be replacing within 30 days after deducting the courier charge and service charge. The company has the right to reject and deduct the actual cost of any product items on finding of usage/damage or mishandling by the customer.
Shipping Cost You will be responsible for paying your own shipping cost for returning your items. Shipping costs are non-refundable. In some exceptional cases, if the cost of the shipping is paid by the company the shipping cost of the return product will be deducted from the refund amount.
Cancellation of transaction / orders :
Cancellation by You star marketing :
There may be certain orders that it is unable to accept and has the right to cancel such order. It reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Customer order being cancelled include, without limitation, non-availability of the Product or quantities ordered. It may also require additional verifications or information before processing any order. If Customer order is cancelled, after the payment has been processed, the said amount will be reversed / remitted either to the bank account provided for such reversal, or to the payment instrument from which payment was made. You star marketing shall have the sole discretion to determine the mode of reversal from the above options.
Cancellation by the Customer :
In case of request for order cancellation, Fantasyfashion reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if it receives a cancellation notice and the order has not been processed, it may cancel the order and refund the entire amount to Customer within a reasonable period of time. It will not be able to cancel orders that have already been processed. Customer agrees not to dispute the decision made by them and accept the decision regarding the cancellation.
Company Contacts :
Regarding any product issues, the company and the customer shall communicate only through the official company email id and Contact number.
Email Address : [email protected]